FAQ
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HOW DOES YOUR SIZING RUN?
Our sleepwear follows Australian Standard Sizing and is designed to be true to size.
If you prefer a more relaxed, oversized feel for lounging, we recommend sizing up. For detailed measurements to help you find your perfect match, please visit our Size Chart.
DO YOU OFFER GIFT WRAPPING OR PERSONALISED BRIDAL BOXES?
Yes! We love helping you make someone’s day. We offer personalised bridal/bridesmaid gift boxes to give your sleepwear that extra special touch.
Because these are custom-made, please reach out to us at hello@lunarey.com.au for options and pricing.
Our team would be happy to help you create the perfect gift.
WHAT IS YOUR RETURN POLICY
View our return policy.
CAN I CHANGE MY ORDER?
Once an order is placed, our warehouse begins processing it right away, so we can’t guarantee changes before shipment. Please review your order carefully before checkout, including your items and shipping details.
If you need an urgent adjustment, contact us as soon as possible - we’ll do our best to assist. Once your order has left our premises, we’re unable to make any changes.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
We aim to have your order packed and on its way within 24 to 48 hours of purchase.
HOW SHOULD I WASH MY SLEEPWEAR?
To keep your sets feeling brand new, we recommend a little extra TLC. For the best results, cold wash only using a mesh wash bag on a delicate setting. To preserve the integrity of the fibres and that signature softness, do not tumble dry, simply lay flat or hang to air dry.